The Fern Residency, Chandigarh

Chandīgarh - India

Map
The Fern Residency, Chandigarh is a 3 Star Deluxe Business & Environment Sensitive Hotel. With an aim to conserve the environment, many hospitality chains in India are adhering to the norms and designing the hotels accordingly. The Fern Residency, one of the best hotels in Chandigarh also follows the norms by designing environment-friendly rooms that not only help save energy but at the same time provides utmost comfort & luxury to its guests.
Choose your rooms

Winter Green Room

Capacity: 2 adults
Maximum number of Guests:2

Fern Club Room

Capacity: 2 adults
Maximum number of Guests:2

Hazel Suite

Capacity: 2 adults
Maximum number of Guests:2
Services offered by The Fern Residency, Chandigarh
Restaurant
Room service
Safe
Dry cleaning
Laundry
Non-smoking rooms
Business center
Ironing service
Designated smoking area
24-hour front desk
Air conditioning
Car rental
Good to know...
28/8, Industrial
City: Chandīgarh
Region: Chandigarh Region
(IN) IndiaMap
Check-in from 14:00
Check-out until to 24:00
Outside Food is strictly prohibited in the hotel which is ordered through online delivery apps during their stay
☝️ Local currency:   ₹ (INR)   Indian Rupee
☝️ Time zone:   Asia/Kolkata
The Fern Residency, Chandigarh accepts special requests. Add them in the next step!
FAQ Frequently Asked Questions
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  • Covid 19 Reservations/Cancellations/Changes of Dates/Refunds:
  • For reservations made we advise you to keep in mind the risk related to Coronavirus (COVID-19) and related government measures. If you book a rate that is not “flexible” or “non-cancellable” or “non-changeable”, you may not be entitled to a refund in the event of cancellation or to a refund. Any requests for cancellation or date changes will be handled based on the policy of the rate chosen at the time of booking and any consumer protection laws. In uncertain times like these, MeTour recommends booking with rates that allow free cancellation or date changes, so that if you have to change plans or restrictions arise, you can cancel for free up to the deadline set by the structure.
 
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TripAdvisor
Travelers Choice
4.0
Very good
TripAdvisor
322 reviews
#23 of 566 hotels in Chandigarh
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Relax39406982307
Review dated 27 Ott 2024
Superb !
It was nyc experience here ! Behaviour of staff #vijaykumar was very nice .food was good and tempting!...............,...................................................................................................
junaid201
Review dated 24 Ott 2024
Food here Big No (Cockroaches in Kitchen)
Room are ok but restaurant food is nightmare, cockroaches roaming near open food & even after complaining to staff they dont bother to take any action, it seems highly unprofessional & staff knows just one word which is no/not available/not possible
Dear Mr. Junaid,

Thank you for sharing your feedback with us. We sincerely apologize for your recent experience in our restaurant and assure you that this is not reflective of the standards we strive to uphold at The Fern Residency.

Your comments regarding the food quality and cleanliness are of utmost concern to us. We are already addressing this matter with our pest control team to ensure that our hygiene practices are diligently followed and monitored. Additionally, we are reviewing staff training to improve our responsiveness and service attitude, as guest satisfaction is our top priority.

We genuinely hope to have the chance to welcome you back for a better experience and to regain your trust in our hospitality.

Please feel free to reach out to me directly, so I can personally ensure your next visit exceeds expectations.

Warm regards,

Atul Katoch
Operations Manager
The Fern Residency, Chandigarh
Meander65814928454
Review dated 15 Ott 2024
Stinking room
Staff was good...food is good...Horrible room..dirty, leaky bathroom ceiling...stinking room, dirty towels...even the different ones that i asked them to provide...I thought Fern was a good hotel chain...will never stay here...it was expensive too...I paid 4400!
Dear Guest,

We are truly concerned to hear about your disappointing experience with the room's condition during your stay. It's essential to us that every guest finds their accommodations clean and comfortable, and it seems we fell short of that standard in your case. Please rest assured, we take your feedback seriously and will take immediate action to address the issues with the room maintenance and housekeeping to prevent any such occurrences in the future. We understand that no guest should have to endure a situation like the one you described, particularly given your expectations of The Fern's reputation and the cost of your stay. We are looking into the matter with the utmost urgency to ensure we improve our services. Your experience is not representative of the high standards we aim to uphold. We truly hope you would give us another chance to restore your confidence in our hotel. If you wish to discuss this further and allow us to attempt to make amends, please reach out to our management team, and we will do our best to ensure your next experience with us is a positive one.

Regards,

Atul Katoch
Operations Manager
TFR Chandigarh
Yoganu1003
Review dated 02 Ott 2024
Good
Great ambiance and very cooperative staff....nice breakfast...staff behaviour excellent especially Mr Vijay Kumar thakur was very helpful during the breakfast,also Jyoti was exceptional responsive during the breakfast in morning..... enjoyed a lot at fern residency
Dear Dr Yog Verma,

We're delighted to hear you enjoyed the ambiance and had such a positive experience with our cooperative staff during your stay at Fern Residency! Your compliments about the breakfast offerings and the service provided by Mr. Vijay Kumar Thakur and Jyoti mean a great deal to us. It's heartening to know that their efforts contributed significantly to your experience. Rest assured, your kind words will be shared with them, as it serves as wonderful encouragement to our entire team. We're thrilled that you had a memorable time with us and we look forward to welcoming you back for another enjoyable stay.

Best Regards,

Atul Katoch
Operations Manager
TFR Chandigarh

Companion20295314194
Review dated 30 Set 2024
Excellent service
Great service by jyoti vijay and the breakfast was so good. Room was also so neat and clean. Good and decent hotel……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………
Dear Guest,

We're thrilled to hear that Jyoti Vijay provided you with great service and that our breakfast selections met your expectations. It's equally pleasing to learn that the cleanliness of the room lived up to your standards, contributing to your positive experience with us. Your satisfaction is our primary goal and feedback like yours confirms we are on the right track. We look forward to maintaining the same standard of service and accommodation during your next stay, ensuring another delightful experience at our hotel. If there is anything more we can do to enhance your next visit, please let us know.

Regards,

Atul Katoch
Operations Manager
The Fern Residency, Chandigarh
alainmW3827TF
Review dated 10 Ott 2019
Hotel fonctionnel
Chambre spacieuse et confortable
Petit déjeuner vraiment très moyen. Pas de produits frais
Dîner médiocre, tout était trop épicé
Aucun charme dans cet hôtel mais suffisant pour une nuit
Personnel correct mais sobre
Cher invité,

Nous saisissons cette occasion pour vous remercier d'avoir pris votre temps précieux pour rédiger un commentaire aussi détaillé.

Nous sommes vraiment reconnaissants pour les bonnes choses que vous avez vécues pendant votre séjour avec nous.

Nous avons pris note de vos précieux commentaires sur la partie des aliments et vous assurons que des mesures correctives seront lancées avec effet immédiat.

Nous nous engageons à toujours fournir un service chaleureux, efficace et discret à nos clients.

Sincères salutations,
J. S. Likhari
Directeur général
EttoreR669
Review dated 28 Ago 2014
I veri 3 stelle ci sono anche in India!
Visito l'India da anni per lavoro, e mi sono chiesto come mai per trovare comfort, pulizia e qualità era sempre necessario cercare hotel a 4 stelle o più. I miei agenti locali mi avevano sempre detto che gli hotel 3 stelle, così come concepiti in occidente, qui non esistevano. Non è così, o non lo è più, dopo che ho soggiornato in questo hotel. E' di dimensioni contenute, ma assolutamente comparabile ai migliori 3 stelle che si possono trovare in occidente. Le camere, se pur un po' spartane, sono sufficientemente ampie. Il mobilio è abbastanza recente, compreso il confortevole letto. Il bagno assolutamente da categoria superiore, con ampio box doccia con getto "a pioggia" e con tutti i gadgets (detti anche amenities) di alberghi 4 stelle. Pulizia molto buona, compresi i tessili che in India spesso lasciano a desiderare. Ad essere proprio pignoli, qualche segno di incuria ma certamente dovuta alla maleducazione di alcuni clienti. Al primo piano c'è anche un ristorante dove viene servita una buona colazione, e pranzi e cene. Nel menù "a la carte" ci sono piatti continentali (io ho ordinato una classica sirlon steak), di buona qualità. Da segnalare la velocità e la cortesia del personale del ristorante, ma anche di quello della reception. Non conosco altri alberghi della "city beautifull", come chiamano questa città (con ampi viali alberati, e parchi curati), ma di certo questo hotel è una scelta altamente consigliabile.
Gentile Cliente,

E 'stato puro piacere averti a The Fern Residency, Chandigarh e siamo grati a voi per condividere il vostro prezioso feedback attraverso Tripadvisor.

Siamo stati contenti di leggere che hai avuto un piacevole soggiorno nel complesso, con noi e in particolare valore l'hotel e le sue strutture.

Il vostro apprezzamento del nostro servizio è molto stimolante e ci motiverà a scalare una maggiore altezza di eccellenza.

Apprezziamo il vostro patronato e non vediamo l'ora di darvi il benvenuto di nuovo.

Con Warm Regards,

J. S. Likhari
Direttore Generale
☝️ Each review represents the personal opinion of a Tripadvisor member and not of Tripadvisor LLC or MeTour.it. Tripadvisor conducts checks on reviews as part of industry-leading reliability and safety standards. More info on the Tripadvisor website. The total number of reviews published on this page of MeTour.it may be fewer than indicated on Tripadvisor. This occurs because we select only the 15 most recent reviews and do not include reviews written in languages other than those supported by this site.
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